Privacy notice
The short version: we store your first name, your email address and your exam marks. We also note which of your three free packs you’ve used. Nothing else. We don’t sell anything to anyone, we don’t advertise to you, and you can have the lot deleted whenever you want.
Last updated: 12 November 2026
Who we are
Exam Practice HQ is the controller of your personal data. Contact us at hello@exampracticehq.com about anything in this notice.
What we collect
When you create an account: your email address and your first name.
When you use the tracker: the papers you’ve sat, your marks for each question part, the date, optionally how long a paper took you, and optionally whether you ran out of time.
Your three free packs: which three you’ve used. We need this to know when the free three are finished. It’s the only record we keep of a pack against your name, and there’s no log of when you opened it or how often.
Visitor numbers: each day, a count of how many browsers used the site and which qualification they were looking at. The count is just a number — it carries nothing about you, not even an anonymous identifier, so your visit can’t be picked back out of it. How we count visitors
We do not collect your date of birth, your age, which school you go to as a record about you, your year group, your address, your phone number, or your location. We don’t want them.
If you buy access, the payment is handled by Paddle. We never see or store your card details. There is no subscription and no card kept on file — it is a single payment for a fixed length of time, and nothing renews.
A note on school email addresses
If your school is on our free-access list, we recognise it from the part of your email address after the @ — the same address we already hold to sign you in. We don’t store a separate record of which school you attend, and we don’t tell your school who has signed up or what anyone scored.
Why we hold it, and our legal basis
| What | Why | Lawful basis |
|---|---|---|
| Email address | It’s how you sign in and how we contact you about your account | Contract |
| First name | So the site can address you | Contract |
| Your marks | Showing you your marks and grades *is* the service | Contract |
| Which three free packs you’ve used | To know when the free three are finished | Contract |
| Daily visitor counts | To see whether the site is being used at all | Legitimate interests |
| Marketing emails | Only if you ask for them | Consent — and you can withdraw it any time |
We don’t profile you, make automated decisions about you, or use your data to target advertising. There is no advertising on this site.
Who else sees it
We use a small number of services to run the site:
- Supabase — stores your account and your marks
- Cloudflare — serves the website, and counts the daily visitor numbers
- Paddle — handles payments, as seller of record
- Resend — sends your sign-in links
Each only handles what it needs to. We never sell your data, and we never share it for advertising.
Nothing is loaded from anywhere else. The fonts and the maths typesetting are served from our own site, so your browser never announces you to a third party just for reading a page. There is no Google Analytics, no advertising pixel and no third-party tracker of any kind. Most sites can’t say that.
The one exception is the payment window, and only if you open it. Press a buy button and your browser loads the checkout from Paddle, because that is how your card details reach Paddle without passing through us. Nothing is loaded from Paddle before you press it, so if you never buy anything, this site never contacts them at all.
Where your data goes
These services operate servers outside the UK, so your data may be stored or processed abroad. Each is contractually required to protect it to UK standards.
How long we keep it
Your account and marks stay until they’re deleted. If you don’t sign in for two years, we’ll email you, and if there’s no reply we’ll delete the account. How long we keep your data
Your rights
You can ask us to show you what we hold, correct it, delete it, give you a copy to take elsewhere, or stop using it in a particular way.
Email hello@exampracticehq.com and we’ll respond within one month. There’s no charge.
To delete your account, email us from the address you signed up with and say so. We’ll delete it and confirm — usually within a couple of days, and within a month at the outside. There’s no self-service delete button; we’d rather give you an address a real person reads than a button that half-works.
If you're not happy
Tell us first. You can also complain to the UK’s Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
If you're under 18
Most of our users are. That’s why we collect so little, why there’s no advertising, and why your marks are visible to nobody but you.
The site is built for students aged 13 and over. If you’re under 13, please ask a parent or guardian to set it up and use it with you, and to deal with us on your behalf.
There’s a plainer version of this notice here: What we know about you.
Changes
If we change this notice we’ll update the date above and tell you if it’s significant.