ExamPracticeHQ
FAQ

Frequently asked questions

Is it really free?

The tracker is, permanently. Enter your papers, get your real grade against real boundaries, see which topics are costing you marks — that doesn’t cost anything, ever. Your first three practice packs are free too. Beyond that it’s £19.99 for a year, or £9.99 for three months.

Can my parents pay for this?

Yes, and many do. They can pay at the checkout like anyone else. It doesn’t give them access to your account or your marks — those stay yours.

My school is on your list. How do I get the free access?

Sign up with your school email address — the one your school gave you, not a personal Gmail or Hotmail. The free access is attached to the school’s email address, so that’s the one it has to be. If you’ve already signed up with a personal address, email us and we’ll sort it out.

Why do I have to type in every part separately?

Because “58 out of 100” can’t tell you anything useful. Dropping one mark on a six-mark question and dropping all six look identical in a total, but they’re completely different problems — a slip versus a topic you can’t do yet. Part-level marks are the only way to tell them apart. It takes about three minutes.

Why don't you just mark my paper for me?

Two reasons. Marking your own work against the mark scheme is where a lot of the learning happens — you see what the examiner actually rewards. And no tool reliably reads handwritten algebra yet; a misread line would send you to revise the wrong topic entirely.

Where do I get the past papers?

We link you straight to them. Every paper in the tracker has a direct link — one click and it opens. Same for the mark scheme. A small number of papers are issued to schools only and can’t be linked; those are marked, and your teacher will have them.

Will you spoil the papers I'm saving for mocks?

No — and this is the point we’re most careful about. We never send you to practise a question from a paper you haven’t sat. Everything we point you at is either from a paper you’ve already done, or from our own packs.

Do you tell my teacher or my school?

No. Your marks are yours. Nobody else can see them — not your teacher, not your school, not us in any form we’d share. That’s true even where a school has paid for its students to use this: we tell them how many accounts they have, never who or what anyone scored. You can send your own report to your teacher if you want to. That’s your decision, not ours.

What do you store about me?

Your first name, your email address, and your marks. Plus which of your three free packs you’ve used, so we know when the free three are finished. That’s the lot. No date of birth, no school record, no phone number.

How do I sign in?

We email you a link. No password to invent, forget or have stolen. The link works once and lasts about an hour; if it runs out, ask for another.

How old do I need to be?

It’s built for students aged 13 and over. If you’re younger, ask a parent or guardian to set it up and use it with you.

How do I delete my account?

Email us at hello@exampracticehq.com from the address you signed up with and ask us to delete it. We’ll do it and confirm. We aim to get to it within a couple of days, and we’re required to within a month at the outside.

We’d rather be straight with you than put a button there: it’s one person running this, and a deletion button that half-works is worse than an email address that a real person reads.

Can my teacher use the packs with the class?

Yes — print them, use them in lessons, put them on your school’s internal system. Please don’t upload them anywhere public or sell them. Using our material

Which exam board?

Edexcel only, for now. The grade boundaries and specification topics are Edexcel’s, so the diagnosis wouldn’t be accurate for another board.

Is this connected to Edexcel or Pearson?

No. Completely independent, not endorsed by them, and we don’t reproduce their papers or mark schemes.

Something looks wrong.

Please tell us. A wrong grade boundary or a badly worded question is worth knowing about. contact

How do I cancel?

There’s nothing to cancel — nothing renews automatically. When your three or twelve months are up, access stops unless you choose to buy again. And if you change your mind after buying, you have 14 days to ask for your money back. Cancellation and refunds